Technical Leadership

7 Dynamics that Ensure the Drawing Holder Chairs the Conversation

From wooden boxes to digital files: why the person who controls the map always leads the march.

In , a man named George worked in a small office. The office was in London. George was a clerk for the Great Exhibition. George had a box. The box was made of wood. The box held the master plan of the Crystal Palace.

Many builders wanted to see the plan. Many engineers wanted to change the plan. George kept the box locked. George had the only key. When the builders asked a question, George opened the box. George looked at the paper. George gave the answer.

The builders did not look at the paper. The engineers did not look at the paper. George held the paper. George controlled the building because George held the paper. George was not an architect. George was a clerk.

Imogen is a project manager. Imogen works in an office in Guildford. The office has a blue carpet. The carpet has a stain near the door. Imogen sits at a table. The table is white. Imogen has a stack of papers. The papers are prints of a PDF.

The PDF is a survey of a site in Surrey. The site is a field. The field has trees. The field has a fence. Imogen hands the papers to the people at the table. The people look at the papers. The papers are flat. The papers show lines. The lines represent the site.

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The Hierarchy of the Device

Sam sits at the end of the table. Sam is an engineer. Sam has a laptop. The laptop is open. The laptop shows a drawing. The drawing is a DWG file. The DWG file is the original survey.

Sam can move the drawing on the screen. Sam can make the lines bigger. Sam can make the lines smaller. Sam has a mouse. The mouse is black. Sam moves the mouse. The people at the table watch the screen. The people do not look at the papers. The people look at the screen.

1. The Person with the Drawing Controls the Vision

The screen is bright. The room is dim. The light from the screen hits the faces of the people. Sam clicks the mouse. The drawing zooms in. The drawing shows a kerb. The kerb is near a road.

10.25m

The kerb height data: Trusted because it came from the source.

The paper on the table shows the same kerb. The paper cannot zoom. The people want to see the height of the kerb. Imogen looks at the paper. Imogen cannot see the height.

Sam clicks the mouse again. Sam looks at the screen. Sam sees the height. Sam says the height is 10.25 meters. The people write the number down. The people trust Sam. Sam has the drawing. The drawing has the data.

2. The PDF is a Static Image

A PDF is a picture. The picture does not change. The picture shows what the surveyor saw on a Tuesday. The surveyor was in Sussex. The surveyor used a total station. The surveyor recorded the features.

The PDF (Static)

“The trees are made of ink. The ink is on the paper.”

The DWG (Database)

“Sam can turn off the layer for the trees. Sam can see the ground.”

The PDF shows the features. The features are fixed. If a person wants to see under a line, the person cannot. The line is part of the picture. The DWG file is not a picture.

The DWG file is a database. The database has layers. Sam can turn off the layer for the trees. Sam can turn off the layer for the roads. Sam can see the ground. Imogen cannot turn off the trees on the paper.

3. The Technical Intermediary Sets the Pace

The meeting lasts for . The meeting is in a room in Reigate. Oscar R.-M. is in the meeting. Oscar is a specialist. Oscar helps people with dyslexia. Oscar looks at the lines.

$20

Oscar found twenty dollars in his jeans this morning. The money made Oscar happy.

A small personal victory before the technical interrogation begins.

Oscar watches Sam. Sam is the technical intermediary. Sam is the person between the data and the team. When the team asks a question, Sam moves the mouse.

Sam takes ten seconds to find the answer. The team waits for ten seconds. The team is silent. Sam controls the silence. Sam controls the pace of the meeting.

4. Levels Require Interrogation

The site has levels. The levels show the slope of the land. The land slopes toward a stream. The surveyor measured the levels. The surveyor provided topographical surveys to the project team.

The survey has spot heights. The spot heights are numbers. The numbers are on the drawing. On the PDF, the numbers are small. The numbers are hard to read. On the laptop, Sam can select a point.

Sam can see the exact coordinate. Sam can see the Easting. Sam can see the Northing. Sam can see the elevation. Sam is the only person who can interrogate the points. The team must ask Sam to click the point. Sam clicks the point. Sam provides the information.

5. Digital Silos Create Hierarchy

The office has a hierarchy. The hierarchy is on the chart. The chart says Imogen is the leader. The meeting has a different hierarchy. The hierarchy is based on the file. The file is the DWG.

Top: Sam (Software + DWG)

Middle: The Team (Browser)

Bottom: The Leader (Paper)

Only Sam has the software to open the DWG. The software is expensive. The software is complex. The other people do not have the software. They have a web browser. They have a PDF reader.

These tools are simple. The simple tools do not allow the people to change the view. The complex tool allows Sam to change the view. The person with the complex tool is at the top of the meeting hierarchy. The person with the paper is at the bottom.

6. The Ability to Measure is the Ability to Decide

An architect wants to know the distance. The distance is between a wall and a tree. The architect uses a ruler. The ruler is plastic. The architect puts the ruler on the paper. The paper has a scale. The scale is 1 to 500.

Ruler Accuracy

5.00m

VS

Laptop Accuracy

4.82m

The architect does a calculation. The architect says the distance is five meters. Sam uses the laptop. Sam uses the measure tool. Sam clicks the wall. Sam clicks the tree.

The laptop says the distance is 4.82 meters. The laptop is more accurate than the ruler. The team accepts the number from the laptop. The architect puts the ruler away. The laptop has decided the distance.

7. The Gatekeeper of the Survey Data

The surveyor sent the files on a Friday. The files went to a server. The server is in London. Sam downloaded the files. Imogen received the link. Imogen clicked the link. Imogen saw the PDF.

Imogen did not see the DWG. Imogen thought the PDF was the survey. The PDF is only a view of the survey. The DWG is the survey. The surveyor recorded the boundaries. The surveyor recorded the manholes.

The surveyor recorded the contours. All of this data is in the DWG. Sam can see the contours. Sam can see the drainage covers. Imogen only sees the lines that the surveyor chose to print.

DWG

Sam is the gatekeeper. Sam can see the things that are hidden from the rest of the team.

The levels remain silent until the person with the drawing clicks the mouse.

The meeting ends. The people stand up. The people leave the room in Crawley. Imogen takes the papers. Imogen puts the papers in a bin. The papers are old now. The papers are heavy.

Sam closes the laptop. The laptop is light. Sam puts the laptop in a bag. Sam has the drawing in the bag. Sam has the power in the bag.

Tomorrow there will be another meeting. The meeting will be in Woking. Sam will open the laptop. Sam will move the mouse. The people will wait for Sam to click.

“Oscar knows that reading a drawing is like reading a book. Some people can read the whole book. Some people can only read the cover. The person who reads the whole book tells the story.”

– Oscar R.-M., walking to his car

In the construction industry, the DWG is the book. The PDF is the cover. Most people are only looking at the cover. They are waiting for someone to tell them what happens on page 31.

The surveyor used a robotic total station. The surveyor worked for three days. The surveyor captured thousands of points. These points are the foundation of the project.

A project cannot start without a survey. A project cannot move without a survey. The survey is a map of reality. But reality is filtered through the screen.

The person who controls the screen controls reality for the team. This is the truth of the design review. The truth is not on the table. The truth is on the hard drive.

The office is quiet now. The sun is low. The light is orange. The orange light hits the white table. The stain on the carpet is dark. The survey file is on the server. The file is waiting.

It does not matter who is the boss. It does not matter who has the biggest office. It matters who can open the file. It matters who can zoom in. It matters who can answer the question about the kerb.

The person who opens the drawing chairs the conversation. This will not change. It has been this way since the days of George and his wooden box. It will be this way when the laptops are gone.

The holder of the map is the leader of the march. The march begins with a click. The click is the only sound that matters in the room.

Oscar drives home. He sees a surveyor on the side of the road. The surveyor has a high-visibility vest. The vest is yellow. The surveyor looks through a lens. The lens sees the world in numbers.

The numbers go into a machine. The machine saves the numbers. Later, those numbers will be a drawing. A group of people will sit in a room. They will look at a screen.

They will wait for a man to move a mouse. They will wait for the truth to appear. They will not know that the truth was always there. It was just locked in a file they could not open. They will accept the PDF. They will accept the silence. They will accept the hierarchy of the mouse.